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Terms of Use

Description

The website www.lestoises.ch (hereinafter referred to as the “website”) belongs to Les Toises – Psychiatry and Psychotherapy Center (hereinafter referred to as the “Centre des Toises” or “Les Toises AG”), a private structure of outpatient consultations that provides services and care to children, adolescents, and adults of all ages who are living with a mental health problem.

The website contains information about the Centre des Toises and the services it provides. It provides anyone who consults the website (the “Visitor”) to make initial contact with the first-line services of the Centre des Toises. The website is meant for the general public and for health care professionals.

The website and these general terms of use have been established in accordance with the prevailing laws and regulations in Switzerland.

Medical information

The medical information provided on this website comes from reliable sources and has been validated by qualified health care professionals. This information in no way replaces the advice of a health care professional or a medical consultation.

No medical advice or consultations can be provided through this website.

Intellectual property

All intellectual property rights (copyright, brand, design, etc.) related to the content of the website belongs exclusively to the Centre des Toises or other expressly mentioned owners. The website content is made available to Visitors. Any downloading or copying of text, illustrations, photographs or other data shall in no way lead to a transfer of rights of any website content in part or in its entirety.

Use

The website content may be downloaded and reproduced for non-commercial purposes only and according to the following cumulative conditions:

  • Any use of the website in part or in its entirety shall be subject to prior written authorisation from Les Toises AG or its concerned right holders.
  • Any reference to intellectual property rights (copyright, brand, etc.) must be specified.

Protection of personal information

No personal information (e.g. name, address, phone number, or email address) is collected when Visitors access the website, unless the Visitor voluntarily provides this information through a contact form (to make an appointment, submit an application, or contact the Centre des Toises).

The information submitted by Visitors is generally used to answer questions, process the appointment request, or share particular information.

Visitors’ personal information is processed in accordance with Section 13 of the Federal Constitution of the Swiss Confederation and the federal legal provisions related to the protection of information. This information is collected, used, or transmitted for the sole purposes expressed at the time they are collected. In no case will this information in any form be sold, rented, or given to a third party.

Any individual may ask the Centre des Toises whether his or her personal information has been collected, may formally oppose that his or her personal information be collected, and may ask that his or her personal information be removed from the records of the Centre des Toises by sending a request through this contact form. The Centre des Toises is obligated to maintain its books and accounting records for ten years (Art. 958f of the Swiss Code of Obligations).

Notification service

Unless you object [1] , you will receive information by SMS (appointment reminders, appointment cancellations, etc.);

For appointment reminders, although we ensure the quality of this service, we cannot guarantee its uninterrupted operation. The non-receipt of a message in no way indicates the cancellation of an appointment. If you don’t receive a reminder message, show up for the appointment anyway or contact Centre des Toises.

If an appointment is cancelled and we are unable to notify you by SMS or telephone, we reserve the right to contact you by e-mail.

[1] The patient may at any time express his opposition by sending an e-mail to the Centre des Toises at info@lestoises.ch

Data security

Personal information collected from the website is protected against any unauthorised processing through appropriate organisational measures and systems.

Cookies

Cookies are text files that become installed on a computer when a person visits a website. These files collect information on how Visitors use the site. No information can personally identify Visitors.

Cookies are mainly used to improve the visitor experience, evaluate the use of content, and more specifically to:

  • Save browsing preferences (language).
  • Collect analytics information for the analysis of website traffic. Google Analytics is the service used for this purpose.
  • Share pages on social networks via Addthis.com.

Visitors may refuse cookies by setting their browser preferences.

Links

This website has links to third-party websites that do not belong to Les Toises AG. These links are provided for reference purposes only, and Les Toises AG is not responsible for the content of these websites.

Advertising

Les Toises AG does not sell advertising space on its website.

Exemption from liability

Les Toises AG reserves the right to correct errors and inaccuracies or change or update information on the website at any time and without notice.

Les Toises AG assures the quality of its website but cannot guarantee that its functionalities will not be interrupted or be exempt from errors or viruses or any other harmful components.

Despite all precautions taken by Les Toises AG with regard to its website, some information (such as the medical information) published on the website may be inaccurate.

Les Toises AG cannot be held responsible for any material or immaterial damages in relation to the website, particularly with regard to its content, access to the site, or use of the site.

Applicable law

These terms of use are governed exclusively by Swiss material law.

The legal jurisdiction is Lausanne.

Modifications

These terms of use may change at any time without notice.

For any questions, please contact us.

Last update: July 4, 2023

© 2023 Les Toises - Psychiatry and psychotherapy center
Les Toises - Centre de psychiatrie et psychothérapie est une marque de Les Toises AG, Altgasse 45, 6340 Baar